Decision-making to switch your ERP system: empirical Japanese evidence

A huge research gap in ERP life cycle, the Decline stage, remains. Not only limited empirical evidence is found to support but also, existence of this stage not acknowledged by majority. On other hand, because that short theory and data support, organizations which are or will be at have little help deal with what might happen. This aims proposing a practical decision model for facing (Enterprise Resource Planning) switching/reversion. The process Rasmussen’s Cognitive Control Decision Processes was adopted as lens construct model. Based on survey results from eighteen organizations, descriptive - A2O proposed. fulfills blank provides supports exploring critical issues, enlightens vendors consultants product development customer service.